1. Information We Collect
We may collect account details such as your name, email address, authentication provider information, subscription data, chat messages, prompts, attachments you submit, and settings related to your use of MultiChat.
2. How We Use Information
We use this information to operate the service, authenticate users, store chat history, apply plan limits, process billing, support AI analysis features, improve reliability, and protect the platform from abuse.
3. AI Providers and Payment Providers
When you use MultiChat, prompts and related content may be sent to third-party AI providers selected by you or enabled by the service. Billing information may also be processed by third-party payment providers.
Those third parties process data under their own terms and privacy policies.
4. API Keys
If you provide your own API keys, we store them in encrypted form and use them only to operate the requested provider integrations. Encrypted storage reduces risk if the database alone is exposed, but no storage system is risk-free.
5. Retention
We retain account data, chats, billing records, and usage records for as long as reasonably necessary to operate the service, meet legal obligations, resolve disputes, and enforce agreements.
6. Security
We use reasonable administrative and technical measures to protect stored data. However, no method of transmission or storage can be guaranteed to be fully secure.
7. Your Choices
You can manage your account, update certain settings, remove your own API keys, and request account deletion where available.
8. Cookies and Analytics
We may use cookies, session storage, and analytics tools to keep the site working, understand usage, and improve product performance.
9. Changes
We may update this Privacy Policy from time to time. Continued use of MultiChat after updates means the revised policy applies going forward.
10. Contact
If you have questions about privacy, contact us at support@app0x.com.